Terms & Conditions
Last updated: 10 September 2026
1. About Under D’Veil
These Terms & Conditions govern the booking and provision of beauty services by Under D’Veil.
Under D’Veil is operated by:
Glitterglobe Lda
NIF: 518654788
Address: Rua Dr. Vasco da Gama Fernandes, Lote 5, R/C Dtº, Quinta de São Bartolomeu 2410-191 Leiria
Email: geral@glitterglobe.pt
Under D’Veil may engage independent beauty professionals (“Artists”) to perform services on its behalf.
The client contracts with Under D’Veil, not directly with the individual Artist.
By making a booking through Under D’Veil, you (“Client”, “Bride” or “you”) confirm that you have read, understood and accepted these Terms.
2. Services
Under D’Veil provides curated beauty services for weddings, events and other occasions, which may include:
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Bridal makeup;
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Guest makeup;
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Hair styling;
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Nails;
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Spray tan;
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Facials;
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Massages;
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Other beauty or wellbeing services offered from time to time.
The exact services included in a booking will be those described in the booking confirmation or proposal.
3. Booking Process
A booking may begin with an enquiry or availability request through the Under D’Veil website.
Submitting an enquiry does not automatically constitute a confirmed booking unless expressly stated.
Under D’Veil may need to confirm availability before a booking can be accepted.
4. Artist Assignment
Under D’Veil selects an appropriate independent Artist based on factors including:
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Availability;
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Location;
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Service requirements;
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Experience;
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Style;
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Operational suitability.
The client purchases the service from Under D’Veil and does not enter into a separate service contract with the Artist.
Under D’Veil may replace an assigned Artist where reasonably necessary, including due to illness, emergency, availability issues or other operational circumstances.
Where reasonably possible, Under D’Veil will seek to provide an alternative professional with suitable experience.
5. Prices
All prices communicated to consumers will identify whether VAT is included and will show the total amount payable before the booking is confirmed.
Any additional charges, including applicable travel, parking, accommodation, additional time or other agreed costs, will be communicated before the client becomes contractually bound by them.
6. Payment
Payments are made to Under D’Veil.
Under D’Veil is responsible for issuing the applicable invoice or fiscal document to the client.
An Artist engaged by Under D’Veil does not collect payment from the client for the Under D’Veil booking.
The booking is only considered confirmed when Under D’Veil has accepted the booking and the required payment has been received, unless otherwise expressly agreed.
7. Online Checkout
Where a booking is concluded electronically and payment is required, the client will be presented with the applicable contractual and pricing information before completing the order.
The client must expressly accept these Terms & Conditions before completing the booking.
The final checkout action will clearly indicate that completing the booking creates an obligation to pay.
8. Confirmation
Following confirmation, Under D’Veil will send the client a confirmation containing the relevant booking information.
The confirmation may include:
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Services booked;
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Date;
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Location;
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Preparation/service times;
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Number of people;
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Total price;
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Payment information;
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Cancellation/rebooking conditions;
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Relevant operational information.
The applicable contractual information will be made available in a durable format where required by law.
9. Cancellations and Changes
The client should contact Under D’Veil as soon as possible if they need to cancel, postpone or modify a booking.
The financial consequences of a cancellation or change will depend on:
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The timing of the request;
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The service booked;
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Any amount already paid;
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Whether costs have already been incurred;
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The applicable legal rights of the consumer.
Any specific cancellation policy applicable to a booking will be provided before the client is bound by the booking.
Nothing in these Terms limits mandatory consumer rights.
10. Right of Withdrawal / Free Resolution
Where applicable under Portuguese consumer law, consumers may have a statutory right of free resolution for contracts concluded at a distance.
The applicable period, conditions and exceptions will be communicated to the client before the contract is concluded.
Where the client expressly requests that a service begin before the end of any applicable statutory withdrawal period, Under D’Veil may request the legally required express confirmation concerning early performance and any applicable consequences.
Nothing in these Terms is intended to exclude or restrict mandatory consumer rights.
11. Trials
Where a trial or consultation is offered, its price, duration, cancellation conditions and scope will be communicated before booking.
A trial does not guarantee that the exact same Artist will perform the wedding/event service unless expressly confirmed.
12. Client Responsibilities
The client must provide accurate and complete information relevant to the booking, including:
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Correct date;
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Correct location;
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Number of people;
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Required preparation times;
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Relevant allergies or sensitivities;
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Any other information reasonably necessary to perform the service.
The client is responsible for ensuring that the preparation location is reasonably suitable for the agreed service.
13. Allergies and Sensitivities
Clients must inform Under D’Veil of known allergies, skin sensitivities or other relevant conditions that may affect the safe provision of a beauty service.
Under D’Veil and its Artists will take reasonable precautions based on information provided.
However, beauty and cosmetic services cannot be guaranteed to be completely risk-free.
Where appropriate, the client may be advised to perform a patch test or seek professional medical advice.
14. Wedding and Event Conditions
For on-location services, the client must ensure reasonable access to the agreed location at the scheduled time.
The client must ensure that the Artist has sufficient working space, appropriate lighting and reasonable conditions to perform the service.
Where delays caused by the client or the venue materially affect the agreed schedule, Under D’Veil may be unable to provide the full service within the originally scheduled period.
Any additional time or costs will be discussed where reasonably possible.
15. Photographs and Portfolio
Under D’Veil will not assume that a client has consented to promotional use of their image merely because they booked a service.
Where Under D’Veil wishes to use identifiable photographs or content for portfolio, website or social media purposes, the appropriate consent will be requested separately.
16. Marketing
Marketing communications are subject to applicable data protection and electronic communications law.
Where consent is required, it will be requested separately from acceptance of these Terms & Conditions.
Clients may unsubscribe from marketing communications at any time.
17. Third-Party Information
If a client provides information concerning bridesmaids, guests or other people, the client confirms that they are authorised to provide the information or have taken reasonable steps to ensure that the relevant person is appropriately informed.
18. Complaints
Under D’Veil aims to resolve complaints promptly and fairly.
Complaints should be sent to: geral@glitterglobe.pt
Please provide the booking reference and sufficient information for Under D’Veil to investigate the matter.
Nothing in this section affects the client's statutory consumer rights.
19. Service Quality and Artist Responsibility
Under D’Veil is responsible for coordinating the service contracted with the client.
Artists are independent professionals engaged by Under D’Veil and are responsible for performing the professional service assigned to them in accordance with the applicable agreement and professional standards.
Under D’Veil will take reasonable steps to select and coordinate suitable professionals.
20. Force Majeure
Under D’Veil will not be responsible for delays or failures caused by circumstances outside its reasonable control, including serious illness, accidents, extreme weather, transport disruption, venue restrictions, governmental measures or other exceptional circumstances.
Where possible, Under D’Veil will seek a reasonable alternative solution.
21. Personal Data
Personal data is processed in accordance with the Under D’Veil Privacy Policy.
The Privacy Policy explains how personal data is collected, used, shared and retained.
22. Intellectual Property
Unless otherwise agreed, Under D’Veil retains rights in its branding, website content, text, graphics, photographs commissioned by Under D’Veil and other proprietary materials.
Clients may not reproduce or commercially exploit Under D’Veil materials without prior permission.
23. Applicable Law
These Terms are governed by Portuguese law, without prejudice to mandatory consumer protection provisions that may apply to consumers residing in another jurisdiction.
24. Changes
Under D’Veil may update these Terms from time to time.
The version applicable to a booking will be the version communicated to the client at the time of the booking, subject to any mandatory legal requirements.
25. Contact
Under D’Veil
Operated by: Glitterglobe Lda
NIF: 518654788
Address: Rua Dr. Vasco da Gama Fernandes, Lote 5, R/C Dtº, Quinta de São Bartolomeu 2410-191 Leiria
Email: geral@glitterglobe.pt
Website: www.glitterglobe.pt
Last updated: 07/10/2026